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Common Service Center (CSC) G2C Services: Your Gateway to Government Benefits

Common Service Center (CSC) G2C Services: Your Gateway to Government Benefits


The Common Service Centers (CSCs) serve as vital access points for Government-to-Citizen (G2C) services across India, making it easier for rural and urban populations to access essential government benefits and schemes. Through the dedicated efforts of Village Level Entrepreneurs (VLEs), CSCs bridge the digital divide and bring governance closer to the people.

Most of these services are accessed by the VLEs through their Digital Seva Portal login. While individual public-facing URLs for every specific CSC-delivered G2C service might not always be available, the VLE acts as the facilitator, connecting citizens to these online government platforms. Below is a categorized list of key G2C services offered by CSCs, along with the primary portals where these services are facilitated.

Primary Access Portal for VLEs

Most services listed below are accessed by VLEs after logging into the Digital Seva Portal:

  • CSC Digital Seva Portal (For VLE Login): https://digitalseva.csc.gov.in/

    • Note: This is the primary login for VLEs to access various integrated government services.

Key CSC G2C Services & Relevant Portals

Here's a list of common G2C services available at CSCs:


1. Identity & Documentation Services

  • Aadhaar Services (Enrollment, Update, Print, e-Aadhaar):

    • Accessed via VLE login on Digital Seva Portal, linked to UIDAI services.

    • UIDAI Official Portal: https://uidai.gov.in/

      • (For general Aadhaar information and citizen services like download/verify e-Aadhaar)

  • PAN Card Services (New Application, Correction, Reprint):

  • Passport Services (Application, Renewal, Police Clearance Certificate):

    • Accessed via VLE login on Digital Seva Portal, linked to Passport Seva.

    • Passport Seva Kendra Official Portal: https://passportindia.gov.in/

      • (CSC facilitates online application and appointment booking.)

  • Voter ID Services (Enrollment, Correction, EPIC Print):

    • Accessed via VLE login on Digital Seva Portal, integrating with Election Commission of India.

    • National Voters' Services Portal (NVSP): https://voters.eci.gov.in/

      • (CSCs assist citizens with online forms for voter registration and updates.)

  • Ration Card Services (Application, Correction, Duplicate):

    • Accessed via VLE login on Digital Seva Portal, integrating with state-specific portals.

    • National Food Security Portal (NFSA): https://nfsa.gov.in/

      • (Provides general information and state-specific links. VLEs use direct integration.)

2. Utility & Bill Payment Services

  • Electricity Bill Payments:

  • Water Bill Payments:

    • Accessed via VLE login on Digital Seva Portal (Bharat BillPay Service).

  • Gas Bill Payments (LPG, Piped Gas):

    • Accessed via VLE login on Digital Seva Portal (Bharat BillPay Service).

  • Mobile & DTH Recharge:

    • Accessed via VLE login on Digital Seva Portal.


  • 3. Financial Services


    Pension Services (NPS, Atal Pension Yojana, Jeevan Pramaan):

    • Accessed via VLE login on Digital Seva Portal.

    • Jeevan Pramaan (Digital Life Certificate): https://jeevanpramaan.gov.in/

      • (CSCs facilitate digital life certificate submission for pensioners.)

  • Banking Services (Account Opening, Deposits, Withdrawals, AEPS):

    • VLEs often act as Banking Correspondents (BCs) for various banks, integrated through Digital Seva Portal.

    • No single public portal, as services are bank-specific and BCA-driven.

  • Insurance Services (Life, Health, Motor, Crop):

    • Accessed via VLE login on Digital Seva Portal, partnering with various insurance providers.

    • No single public portal; VLEs use integrated platforms for different insurance products.

  • Income Tax Return (ITR) Filing:

    • Accessed via VLE login on Digital Seva Portal, connecting to authorized e-Return Intermediaries.

    • Income Tax e-Filing Portal: https://www.incometax.gov.in/iec/foportal/

      • (CSCs assist citizens in preparing and e-filing their returns.)


  • 4. Education & Skill Development


    Digital Literacy Programs (PMGDISHA):

    • Accessed via VLE login on Digital Seva Portal.

    • PMGDISHA Portal: https://pmgdisha.in/

      • (CSCs are training centers for digital literacy programs.)

  • NOC, NIOS (Admissions, Exam Forms):

    • Accessed via VLE login on Digital Seva Portal.

    • National Institute of Open Schooling (NIOS): https://nios.ac.in/

  • Skill Development Courses:

    • Various courses integrated through Digital Seva, often under schemes like PMKVY.

    • Accessed via VLE login.


  • 5. Agriculture Services


    PM-Kisan Scheme (Registration, Status Check):

  • Crop Insurance (PMFBY):

  • Soil Health Card:

    • Accessed via VLE login.


  • 6. Other Important Services


    LPG Services (New Connection, Refill Booking, Distribution):

    • Accessed via VLE login on Digital Seva Portal.

    • For Oil Marketing Companies (IOCL, HPCL, BPCL).

  • Ticket Booking (Rail, Air, Bus):

  • E-Sign/Digital Signature Service:

This list provides a snapshot of the extensive G2C services that Common Service Centers facilitate. For precise service availability and detailed procedures, please visit your nearest CSC and consult with the VLE.

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